---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Auto-dispatch a task

# Auto-dispatch a task {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

When a task is auto-dispatched, the application matches the task with a nearby agent
having the necessary skills and schedule that can accommodate the task.

## Prozedur

To dispatch a task from a task record automatically, click Auto-Dispatch.  
If the system cannot find an appropriate agent, it displays a failure message
and leaves the task in the Pending Dispatch state.