---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Domain separation and Facilities Service Management

# Domain separation and Facilities Service Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Domain separation is supported in Facilities Service Management. Domain
separation allows you to separate data, processes, and administrative tasks into logical groupings
called domains. You can then control several aspects of this separation, including which users can
see and access data.

## Support level: Basic {#domain-separation-facilities-service-mgt__section_u5g_cpm_mmb}

{#domain-separation-facilities-service-mgt__domain-sep-supported}  
* Business logic: Ensure that data goes into the proper domain for the application's service provider use cases.
* The application supports domain separation at run time. The domain separation includes separation from the user interface, cache keys, reporting, rollups, and aggregations.
* The owner of the instance must set up the application to function across multiple tenants.
{#domain-separation-facilities-service-mgt__ul_yhr_g2j_xkb}

Sample use case: When a service provider (SP) uses chat to respond to a tenant-customer's
message, the customer must be able to see the SP's response.{#domain-separation-facilities-service-mgt__p_lsc_nfg_h1c}

For more information on support levels, see [Application support for domain
separation](https://www.servicenow.com/docs/access?context=domain-separated-apps&version=australia&pubname=australia-platform-security&ft:locale=en-US).{#domain-separation-facilities-service-mgt__p_msc_nfg_h1c}
**Zugehörige Informationen**   

* [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&version=australia&pubname=australia-platform-security&ft:locale=en-US)