---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Field controls in state flows

# Field controls in state flows {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can define controls for individual fields that are enforced when a record
transitions between states.

Settings in the Field Controls section of the State Flow form enable you to apply field
controls when the system detects a specified state transition or when the end state is the
current state when the form is opened. The control is applied only to existing fields on the
form. State flows cannot add fields to the form.

For example, you might want the Problem field to be visible when an
incident moves to the Awaiting Problem state. If the incident state
changes to Awaiting User Info, you hide the Problem
field and make the Caller field mandatory.

Configure state flow records with an ending state only and create the correct behavior for
every ending state you want to control. This ensures that the field controls are set properly
when the user selects a new state, and also when the user returns a record's
State field to the original state. Only specify a full state transition,
with both a starting and ending state, when you want a particular behavior for that precise state
transition.  
Hinweis:  
State flows use client scripts to enforce field controls. It is possible that your settings can be changed by existing UI policies, which execute after client scripts.
**Zugehörige Verweise**   

* [Request states](https://servicenow-prod.fluidtopics.net/a4ifSi9fO_9gft2zrQEOWQ "Service Management requests follow a specific life cycle and move through a series of states, which are displayed in the State field on the request record.")
* [Request task states](https://servicenow-prod.fluidtopics.net/BnstZ1rvvAMQ62Rzwmg8rQ "Like requests, the associated request tasks follow a specific life cycle and move through a series of states, which are displayed in the State field on the task record.")