---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# View assigned In-store operations cases and tasks

# View your assigned In-store operations cases and tasks in Retail Mobile {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Review all assigned in-store operations cases and tasks in the My Work tab of Retail Mobile.

## Vorbereitungen

Role required: sn_rtl_instore_ops.manager or sn_rtl_instore_ops.associate

## Prozedur

1. In Retail Mobile, select My Work.
2. Select one of the following tabs:  
   * Cases - Store cases that are assigned to you.
   * Tasks - Store tasks that are assigned to you.
   {#rahi-retail-view-in-store-cases-tasks__ul_pbz_zkz_j3c}
3. Select a case or task to review its details and take action as needed.