---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Track cases and tasks from the Retail portal

# Track cases and tasks from the Retail portal {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can track your store inquiry cases from the Retail portal.  
Track your cases and tasks, read the knowledge articles that are posted by your organization, or see the retail organizations that you are associated with all by going to the Retail portal. For more information, see the following topics:

* [Track your cases and tasks from the Retail portal](https://servicenow-prod.fluidtopics.net/57ypWARTIyHbewFoQgUNow "Track the cases that are assigned to you or your team from the Retail portal.")
* [View your organization's knowledge articles from the Retail portal](https://servicenow-prod.fluidtopics.net/jgbcsXWtBRkkTrFDR0EvWQ "View the knowledge articles that were posted by your organization directly from the Retail portal.")
* [View your associated retail organizations from the Retail portal](https://servicenow-prod.fluidtopics.net/XIQyG_~TIwqLwoQXrEUmdg "Track your associated retail organizations from the Retail portal.")
{#rahi-retail-navigating-retail__ul_r2p_swc_yfc}