---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Manage store plans

# Manage store plans {#ariaid-title1}

Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts.
* **[Manage questionnaires](https://servicenow-prod.fluidtopics.net/301bMp4p9EHzTXKU~JLPaw)**   
  TBD
* **[Manage store plans to generate cases and tasks](https://servicenow-prod.fluidtopics.net/ZZcDUwwe5B4OWFNkmQBHJA)**   
  Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts.
* **[Monitor a published store plan across multiple stores](https://servicenow-prod.fluidtopics.net/~8~GbCISuIs~gi1dlZC~mQ)**   
  Audit or review previously published schedules as needed using the CSM/FSM Configurable Workspace.
* **[Clone a store plan](https://servicenow-prod.fluidtopics.net/gdrZfwr4rL_Y~wZU2pZ6gg)**   
  Clone an existing store plan to create a new store plan that includes the items, conditions, and hierarchy.
* **[Delete or deactivate a store plan](https://servicenow-prod.fluidtopics.net/RcXVJ1qWdzZwF1xNU6FqEw)**   
  A store plan can be deleted when it is active and in the Draft state or deactivated when it is active and is in the Published state.
* **[Track In-store operations cases and tasks](https://servicenow-prod.fluidtopics.net/dE6vVM3suxQoGOkC~zY4uw)**   
  Monitor progress, completion rates, or delays across all stores for a single plan by tracking and monitoring in-store operations case and task progress.
* **[Fulfill In-store operations cases and tasks in Retail Mobile](https://servicenow-prod.fluidtopics.net/w0djxyyNkMYt~cuEDOrQrw)**   
  Use Retail Mobile to review, track, and complete In-store operations cases and tasks generated from store plans.