---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Manage store plans to generate cases and tasks

# Manage store plans to generate cases and tasks {#ariaid-title1}

Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts.
* **[Create a store plan from the workspace](https://servicenow-prod.fluidtopics.net/2EIm9eDNrNePqKVV_AQGpg)**   
  The HQ manager creates a new plan for case and task generation.
* **[Add HQ case details to the HQ communication plan](https://servicenow-prod.fluidtopics.net/O_mqLLzEZSCk0jSsUO_L~w)**   
  Log the HQ case details to the new HQ communications store plan.
* **[Add HQ task details](https://servicenow-prod.fluidtopics.net/_PH3XCCyJA2K5LPeg6JQNA)**   
  Log the HQ task details to the new HQ communications store plan.
* **[Add store case details](https://servicenow-prod.fluidtopics.net/J9pMT1keBHyloKOwGVH0eg)**   
  Log the store case details to the new HQ communications plan.
* **[Add store task details](https://servicenow-prod.fluidtopics.net/BxxMSKmWmEHHvZGsBTR_ag)**   
  Log the store task details to the new HQ communications plan.
* **[Add affected Retail stores](https://servicenow-prod.fluidtopics.net/CVeWg7uFkas~H6JnND6_hw)**   
  Determine the affected Retail stores from the list of retail stores.
* **[Schedule the store plan](https://servicenow-prod.fluidtopics.net/ZLI9FZ15alGb9_REU6RApQ)**   
  Schedule the store plan based on the requirement- immediate, one time, or recurring. Once the store plan gets scheduled, it automates the case and task generation which reduces manual work.
* **[Review store plan details](https://servicenow-prod.fluidtopics.net/4XoOjHef7c1wKZlgaEpSwg)**   
  Review the details logged for the store plan and make any updates in any of the sections, if required.