---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Enable store inquiry AI agent

# Enable store inquiry AI agent trigger {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The HQ agent can leverage the store inquiry AI agent either manually or by enabling or configuring the trigger.

## Vorbereitungen

Role required: sn_rtl_stre_servcs.agent

You must have the Retail Core, Retail Mobile application, and Retail Store Inquiry.

## Prozedur

1. Install the Now Assist for RSM plugin and RSM AI agent collection from the application manager.
2. Navigate to Manage agentic workflows and AI agentsStore inquiry AI agent on the AI Agent Studio.
3. Select the TriggerAdd a new trigger or select the existing trigger and toggle the Trigger if ON option to enable the trigger and save it to launch the AI agent automatically.
{#rahi-retail-enable-store-inquiry-ai-agent__steps_wbw_2gr_4hc}