---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Configure related party configurations

# Configure related party configurations {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure the responsibilities of your retail staff by linking related party entity responsibilities to responsibility definitions.

## Vorbereitungen

Role required: admin{#rahi-retail-configure-titles-labels__p-role-request-plugin}

## Warum und wann dieser Vorgang ausgeführt wird

Area, regional, or store managers can be given any type of responsibility.  
{#rahi-retail-configure-titles-labels__table_bnb_tyr_1cc__entry__2}

| Name | Default responsibility |
|-|-|
| Store Associate | Location Contributor |
| Store Associate - Fulfiller | Location Agent |
| Store Manager | Location Manager Contributor |
| Store Manager - Fulfiller | Location Manager Fulfiller |
| Area Manager | Location Manager Contributor |
| Area Manager - Fulfiller | Location Manager Fulfiller |
| Regional Manager | Location Manager Contributor |
| Regional Manager - Fulfiller | Location Manager Fulfiller |
[ ]

{#rahi-retail-configure-titles-labels__table_bnb_tyr_1cc}

You can add, remove, or change the responsibilities associated with your users. ServiceNow recommends that you create a new related party configuration instead of modifying existing configurations.

For more information, see the Organization Core responsibilities table in [Create related party configurations](https://www.servicenow.com/docs/access?context=adding-related-party-config-to-case&version=australia&pubname=australia-customer-service-management&ft:locale=en-US).

## Prozedur

1. Navigate to AllCustomer ServiceAdministrationRelated Party Configuration.
2. To create a related party configuration, select New.
3. On the form, fill in the fields.
4. Select Submit.
{#rahi-retail-configure-titles-labels__steps_bcj_rs3_2cc}