---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Components installed with Retail Store Services

# Components installed with Retail Store Services {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Certain roles and dependencies must be considered when using the Retail Store Services plugin.
Hinweis:  
* The Retail Store Services application installs the dependencies Retail Core and Retail Mobile.
* If Retail Core and Retail Mobile are already installed, then, only the com.sn_rtl_stre_servcs plugin gets installed with Retail Store Services. 
{#rahi-retail-components-store-services__ul_gfx_qwk_sfc}

## Plugins installed with Retail Store Services {#rahi-retail-components-store-services__section_jfh_gwd_zfc}

{#rahi-retail-components-store-services__table_a3t_sxr_1cc__entry__3}

| Plugin Name | Description | Plugin Dependencies |
|-|-|-|
| Retail Store Services \[com.sn_rtl_stre_servcs\] | This plugin facilitates streamlined communication between store teams and headquarters (HQ) regarding operational questions or issues. Store team members can request help directly from HQ, ensuring their day-to-day. | * com.sn_retail_core * com.sn_retail_mobile {#rahi-retail-components-store-services__ul_qvs_1wd_zfc} |
[ ]

{#rahi-retail-components-store-services__table_a3t_sxr_1cc}

## Roles installed with Retail Store Services {#rahi-retail-components-store-services__section_l21_twd_zfc}

{#rahi-retail-components-store-services__table_e44_1yr_1cc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| sn_rtl_stre_servcs.agent | Create, update, and close store inquiry case across organizations. | sn_retail.support_agent |
| sn_rtl_stre_servcs.agent_manager | Create, update, and close store inquiry case across organizations. | * sn_rtl_stre_servcs.agent * sn_customerservice_manager {#rahi-retail-components-store-services__ul_xp5_g32_zfc} |
| sn_rtl_stre_servcs.contributor | Create, update store inquiry case for their location. |   |
[ ]

{#rahi-retail-components-store-services__table_e44_1yr_1cc}