---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Create a store plan

# Create a store plan from the workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The HQ manager creates a new plan for case and task generation.

## Vorbereitungen

Role required: sn_rtl_hq_ops.agent, sn_rtl_hq_ops.agent_manager, sn_rtl_hq_ops.location_manager

## Prozedur

1. Navigate to All ListsStore planAll.
2. Select NewHQ communication and select Create plan.  
   A new playbook gets loaded.
3. Enter the name in the Name.
4. Enter the short description in the Short Description.
5. Select Save to save the details and Continue to go the next step.