---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/release-notes

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Now Assist in Virtual Agent release notes

# Now Assist in Virtual Agent release notes {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The ServiceNow®
application \<describe main product benefits\>. was enhanced and updated in the Australia release.

## Now Assist in Virtual Agent highlights for the Australia release {#now-assist-va-rn__now-assist-va-rn-highlights}

* 
* 
* 
{#now-assist-va-rn__ul_htw_tp4_ghc}

See for more information.{#now-assist-va-rn__now-assist-va-rn-highlights-2}
Wichtig:  
is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Important information for upgrading Now Assist in Virtual Agent to Australia {#now-assist-va-rn__now-assist-va-rn-upgrade-info}

<br />

## New in the Australia release {#now-assist-va-rn__now-assist-va-rn-new-features}

:

## UI changes {#now-assist-va-rn__now-assist-va-rn-ui-changes}

:

## Changed in this release {#now-assist-va-rn__now-assist-va-rn-changed-features}

New experience{#now-assist-va-rn__now-assist-va-rn-rn-workspace}
:   The new provides a more efficient, streamlined way for you to work. For information about how to upgrade, see
    . Note that is still supported in this
    release.

:

## Removed in this release {#now-assist-va-rn__now-assist-va-rn-removed-features}

* 
* 
{#now-assist-va-rn__ul_cwt_5cp_53b}

## Deprecated features {#now-assist-va-rn__now-assist-va-rn-deprecations}

* 
* 
{#now-assist-va-rn__ul_sfs_1rh_rkb}

## Activation information {#now-assist-va-rn__now-assist-va-rn-activation}

<br />

## Plugin information {#now-assist-va-rn__now-assist-va-rn-plugin-info}

New plugins

:   The following plugins are new in Australia:

    (): {#now-assist-va-rn__now-assist-va-rn-new-plugin}

Deprecated plugins

:   The following plugins are deprecated in Australia:

    ():
    {#now-assist-va-rn__now-assist-va-rn-deprecated-plugin}

Plugins planned for deprecation

:   The following plugins are planned for deprecation in a future release:

    (): Planned for deprecation in
    .
    {#now-assist-va-rn__now-assist-va-rn-plan-dep-plugin}

Renamed or changed plugins

:   The following plugins were renamed or changed in Australia:


    ():{#now-assist-va-rn__now-assist-va-rn-changed-plugin}

## Additional requirements {#now-assist-va-rn__now-assist-va-rn-additional-reqs}

<br />

## Browser requirements {#now-assist-va-rn__now-assist-va-rn-browser}

<br />

## Accessibility information {#now-assist-va-rn__now-assist-va-rn-accessibility}

<br />

## Localization information {#now-assist-va-rn__now-assist-va-rn-localization}

<br />

## Related ServiceNow applications and features {#now-assist-va-rn__now-assist-va-rn-related-apps}

[Now Assist](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   ServiceNow®
    Now Assist uses agentic AI that is designed to enhance user productivity and efficiency through conversation and proactive experiences.

[Now Assist in AI Search](https://www.servicenow.com/docs/access?context=now-assist-ais&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   The Now Assist in AI Search
    ServiceNow® Store application combines the power of search with the Now LLM Service agentic AI model to answer questions in user searches with actionable AI-generated summaries of relevant Knowledge articles.

[Virtual Agent](https://www.servicenow.com/docs/access?context=virtual-agent-landing-page&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US)
:   Unlock your enterprise productivity with ServiceNow®
    Virtual Agent. Increase deflections by empowering your employees and customers to serve themselves using a friendly messaging interface, featuring prebuilt conversations powered by artificial
    intelligence.