---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Activating a VPN service

# Activating a VPN service {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

For all VPN requests, including provisioning, modifications, or general questions,
use the Service Catalog VPN Request form.

## Vorbereitungen

Role required: admin

## Prozedur

1. Navigate to <https://support.servicenow.com/now?draw=case>.
2. Select the Automation Store tab.
3. Use tree on the left to navigate to All automationsService catalogCloud Infrastructure.
4. Select VPN Requests
5. Select the appropriate VPN request type.
6. Answer the questions.  
   Questions vary depending on the request type selected.
7. Click Submit.

## Ergebnisse

Once your request is submitted, ServiceNow will work with your
network engineer(s) to test and validate that the VPN is successfully passing
traffic. To ensure that your questions are answered in a timely manner, please
address VPN-related questions during this process.