---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Request domain separation

# Request domain separation {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

All domain support features are activated with a plugin called Domain Support - Domain Extensions Installer. Administrators can request activation
of this plugin.

## Vorbereitungen

To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to
have the com.glide.domain.msp_extensions.installer plugin
activated on your organization's production and sub-production instances, generally
within a few days.{#t_ActivateDomainSeparation__p_Context1of2}

If you do not have an account manager, decide to delay activation
after purchase, or want to evaluate the product on a sub-production instance without
charge, follow these steps.{#t_ActivateDomainSeparation__p_Context2of2}

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

If the Domain Support - Domain Extensions Installer plugin is already active, content
in the Domain Support - Domain Extensions Installer plugin will not be installed to
avoid potential conflict with an existing implementation.

Domain separation replaces Company Separation. Starting with the Helsinki release,
the Company Separation plugin can no longer be activated. However, if company
separation is already active when you activate domain separation, both plugins are
active at the same time. You can control the company separation activation status
with the glide.db.separation.field property.  
Hinweis:  
Domain paths are used for all customers on Helsinki and later. Domain numbering is no longer used. Customer Service and Support can assist in the upgrade.

## Prozedur

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#t_ActivateDomainSeparation__navigate-plugins}
{#t_ActivateDomainSeparation__navigate-plugins}
2. Select Request plugin to open the Activate Plugin form on Now Support. {#t_ActivateDomainSeparation__request-plugin}
{#t_ActivateDomainSeparation__request-plugin}
3. On the Activate Plugin form, provide the following information.  
   {#t_ActivateDomainSeparation__table_awx_bhf_ygb__entry__2}{#t_ActivateDomainSeparation__p_ub1_nfg_h1c}{#t_ActivateDomainSeparation__p_vb1_nfg_h1c}{#t_ActivateDomainSeparation__p_zb1_nfg_h1c}

   | Field | Description |
   |-|-|
   | What is your target instance | Select the instance that you want to activate the plugin on. |
   | Which plugin would you like to activate | Select the name of the plugin to activate.{#t_ActivateDomainSeparation__p_wb1_nfg_h1c} Hinweis: If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin. |
   | Select Maintenance Date and Time | Select the date and time to activate the plugin. |
   [Tabelle : 1. Activate Plugin form]

   {#t_ActivateDomainSeparation__table_awx_bhf_ygb}  
   For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.{#t_ActivateDomainSeparation__p_bc1_nfg_h1c}
   {#t_ActivateDomainSeparation__request-form}
{#t_ActivateDomainSeparation__request-form}
4. Select Submit.  
   After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager. {#t_ActivateDomainSeparation__submit-request}
{#t_ActivateDomainSeparation__submit-request}{#t_ActivateDomainSeparation__steps_vqp_354_1hb}

## Ergebnisse

Activating the Domain Extension Installer plugin enables these features:

* Domain separation is based on the Domain `[sys_domain]` table.
* Delegated administration lets each domain have separate policy.
* All records are part of the global domain.
* The current user's domain determines the domain to use when viewing or operating on a record in a different domain.
{#t_ActivateDomainSeparation__ul_fqh_gtl_v4}
**Zugehörige Konzepte**   

* [Domain separation plugin](https://servicenow-prod.fluidtopics.net/~4fOBVP~xRs5Y2IWrcJzug "The Domain Support - Domain Extensions Installer plugin activates several domain separation features and properties at once. This plugin is typically referred to as the Domain Separation plugin.")