When you install the MID Server on a Windows host, it creates a Windows service. By default, this service is running as the local Windows system account. After the installation completes, change the newly created Windows service to an account with the least number of privileges required to run the MID Server on the Windows host.

1. Navigate to Computer Management > Services and Applications > Services.
2. Right-click ServiceNow MID Server, then click Properties.
3. Click the Log On tab in the pop-up window.
4. Click the radio button next to This account.
5. Enter in the appropriate username and password of the account that the service should be running as.
6. Click OK.
7. In the Services window, right-click ServiceNow MID Server, then click Restart.
8. Ensure that the MID Server was able to restart successfully and connect to the instance.