---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Generate a Certificate Signing Request

# Generate a Certificate Signing Request {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the Generate Certificate Signing (CSR) page to create a certificate signing request to support customer-signed certificates for your instance load balancer.

## Vorbereitungen

Role required: admin

The Infrastructure Security (com.glide.infrastructure_security) plugin must be installed to perform these steps. See[Infrastructure Security](https://servicenow-prod.fluidtopics.net/7N6Gh5qlVffx~b7cCvR3sQ "Use Infrastructure security tools to create, upload, and manage certificates your instance uses to encrypt traffic from client to server.") for details on this plugin.

For information on using custom URLs with ServiceNow, see [Set a custom URL as the instance URL](https://servicenow-prod.fluidtopics.net/lV9dwxgyIR54JV3jewWMnQ "Add a custom URL to your instance configuration to use instead of your ServiceNow URL.").

## Prozedur

1. Navigate to AllInfrastructure Security SettingsGenerate CSR.
2. Add one or more domains to your request.
   1. Select the Add button under the Domains heading.
   2. In the pop-up window, enter the domain and select OK.
   3. Repeat these steps as needed to add more domains.  
      Hinweis:  
      Domains can be removed by selecting the X button to the left of each domain entry.
   {#inf-sec-generate-csr__substeps_kxx_2kc_wtb}
3. Enter any information that you want included in your request in the Optional Certificate Fields.
4. Select Submit.  
   Warnung:  
   You can't submit a request while another request is being generated. If this issue occurs, you see a "Resource in Conflict" error. To process, cancel the current request or wait for the current request to process before submitting another.  
   After selecting Submit, your instance will generate the certificate signing request. The request appears in the Generated CSR field.
5. Copy the contents of the Generated CSR field.