---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Data protection

# Data protection {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Learn how ServiceNow security tools such as the Key Management Framework, Field Encryption, and Data Classification work to keep your data secure.

## Key Management Framework (KMF) {#naai-data-protection__section_un4_ykc_23c}

KMF is ServiceNow's built‑in system for protecting your sensitive data using strong encryption. When you use Now Assist, KMF plays an important role in keeping your information secure before, during, and after AI
processing.

KMF tracks how keys are used, which helps your security and compliance teams understand:

* What is encrypted?
* Which keys protect which data?
* Who accessed or changed encryption settings?

{#naai-data-protection__ul_x1r_bmc_23c}

This is especially important if you use Now Assist with sensitive workloads (for example, HR, legal, financial, healthcare). Learn more about KMF at [Key Management Framework](https://servicenow-prod.fluidtopics.net/q6czxeDhuxcM~173nSor7w "Use the Key Management Framework (KMF) to generate, exchange, store, use, and replace the cryptographic keys used to encrypt and decrypt sensitive data on your ServiceNow instance.").

## Field Encryption {#naai-data-protection__section_myv_gmh_d3c}

Field Encryption protects encrypted data on your instance from unauthorized users, scripts, or system processes. Because your AI Agents are granted access based on role assignment, you can use role-based module access
policies to limit which data AI agents can access. Learn more about how Field Encryption secures data in [Exploring Field Encryption](https://servicenow-prod.fluidtopics.net/68IFYrnoYQyHc3F9qmk2Zg "Learn the details of Field Encryption Starter and Field Encryption Enterprise").

## Data Classification {#naai-data-protection__section_slm_bph_d3c}

Data Classification helps you keep your sensitive information safe by labeling fields and tables as sensitive, confidential, and so on. Once you have labeled your data, security controls, such as ACL and role masking help ensure that
your AI agents only interact with the data you want. For example, if an AI agent tries to perform an action on highly sensitive data, such as closing a critical security incident, classification labels can prevent that action from
being allowed.

For more details on this tool, see [Data classification](https://servicenow-prod.fluidtopics.net/6MbHL3kbHWhPzPexrEsgXA "Group data by type, using pre-defined or user-defined data classifications. If you have an assigned data classification administrator or auditor role, you can administer different data classes or visually analyze the current state of different types of data within the instance.").