---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Monitor instance metrics

# Monitor instance metrics {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Monitor user, export, authentication, email, and antivirus metrics for your instance.
For example, you can monitor your email security by checking metrics for spam, external emails,
and inbound emails from untrusted and trusted domains for your instance. Analyze these metrics to
look for anomalous security behaviors that are related to activities that take place in your
instance.  
Wichtig:  
Instance Security Center (ISC) has reached the end of sales as of September 2024, and is no longer supported or available for new activation.
ServiceNow Security Center (SSC) is the recommended solution going forward. For more information, see [Instance Security Center to ServiceNow Security Center migration](https://servicenow-prod.fluidtopics.net/4Tx0M62RqvXvCc6LYr7BuA "Learn the key differences when migrating from Instance Security Center (ISC) to ServiceNow Security Center (SSC).").
* **[User metrics](https://servicenow-prod.fluidtopics.net/FE7suAlUPoWCfPJaH7lBZQ)**   
  Analyze user metrics to look for anomalous behaviors that are related to specific types of user activity in your instance.
* **[Export metrics](https://servicenow-prod.fluidtopics.net/nP9BXK7DbYbZkvSSif5qGQ)**   
  Analyze export metrics to see what data is most commonly exported and which users export the most data.
* **[Authentication Metrics](https://servicenow-prod.fluidtopics.net/LNFgniUd51SRz9Fgw2XhiQ)**   
  Analyze authentication metrics to see information related to authentication, such as infrequently used IP addresses, failed logins, and types of authentication schemes used by your users.
* **[Adaptive authentication metrics](https://servicenow-prod.fluidtopics.net/mKmGNZ~Xd93ZZ95jyDcyfQ)**   
  Analyze adaptive authentication metrics to monitor and add insights on how adaptive authentication is being used on your instance.
* **[Email metrics](https://servicenow-prod.fluidtopics.net/0HSnfDpdKUtG0KUwVI3wrg)**   
  Analyze your email metrics to look for anomalous behaviors that are related to the incoming emails to your instance. For example, if the metrics indicate a spike in spam emails from specific domains, you can define inbound actions that prevent their delivery to the instance.
* **[Antivirus metrics](https://servicenow-prod.fluidtopics.net/D5AE~RD_6O9l7kQi2C_F2Q)**   
  If the Antivirus Scanning plugin is activated, Antivirus Scanning runs in your instance to help protect it against virus infections from attachments.
* **[MFA metrics dashboard](https://servicenow-prod.fluidtopics.net/FOf72gjbDg29FpSLixzrMg)**   
  The MFA metrics dashboard shows information on your instances multi-factor authentication configuration. Use the dashboard to ensure your MFA configuration meets your security standards.

**Zugehörige Konzepte**   

* [Instance Security Center to ServiceNow Security Center migration](https://servicenow-prod.fluidtopics.net/4Tx0M62RqvXvCc6LYr7BuA "Learn the key differences when migrating from Instance Security Center (ISC) to ServiceNow Security Center (SSC).")
* [Monitor security events](https://servicenow-prod.fluidtopics.net/eYc1gyx3yMCPgkrQxx0KKg "Analyze the event metrics in your instance so that you can identify and prevent potential security events.")
* [Check the daily compliance score and configure security property settings](https://servicenow-prod.fluidtopics.net/YyMzvDT3xTxJUGQ9CYrz7A "Review the Daily Compliance Score metric and security configuration properties to see if your instance complies with the suggested security requirements. You can affect the daily compliance score by updating non-compliant security properties in the Hardening Compliance Configurations page.")
* [Scan for incorrect security definitions](https://servicenow-prod.fluidtopics.net/qT9~wN_7ofKjid1Xw8pF7g "Run the Auditor to scan your instance and find incorrect security definitions. It provides findings you can correct to help improve the security posture of your instance.")  
**Zugehörige Tasks**   

* [Activate the ISC Virtual Agent interface](https://servicenow-prod.fluidtopics.net/Zrpq7kYj~rVgv1k0QlLJWg "If you have the admin role, you can activate the ISC Virtual Agent Conversations plugin (com.glide.isc_virtualagent). Activating this plugin installs the Virtual Agent and Natural Language Understanding (NLU content packs, providing Virtual Agent access from the Instance Security Center.")