---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Restrict permissions for CMDB model \[Updated in Security Center 1.3 and 1.5\]

# Restrict permissions for CMDB model \[Updated in Security Center 1.3 and 1.5\] {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the csm_cmdb_model.customer_visible_flag system property to
limit customer access to data in the Product Models table as an additional access control to the
CMDB model.
Set the csm_cmdb_model.customer_visible_flag property to true to enable the Customer Visible
field for the tables listed below:

* Product Models table \[cmdb_model\]
* Software Models table \[cmdb_software_product_model\]
* Application Models table \[cmdb_application_product_model\]
* Consumable Models table \[cmdb_consumable_product_model\]
* Facility Models table \[cmdb_facility_product_model\]
* Hardware Models table \[cmdb_hardware_product_model\]

{#sc-restrict-permissions-cmdb-model__ul_q5w_kfb_tvb}

Setting this property as true hides all cmdb_model values by default.

Set the property to false to not consider the customer_visible column/atrribute on the cmdb_model table and to
rely on the bases cmdb_model ACLs which are accessible to sn_esm_user.

## More information {#sc-restrict-permissions-cmdb-model__section_more_information}

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| Attribute | Description |
|-|-|
| Property name | csm_cmdb_model.customer_visible_flag |
| Configuration type | System Properties (/sys_properties_list.do) |
| Category | [Access control](https://servicenow-prod.fluidtopics.net/xAmazkRh5FKyeb7q4TQGWw "The access control category audits the process of protecting resources from unauthorized access through granting and denying requests based on a permission model. This includes ensuring an entity accessing a resource holds valid credentials to do so, creating and protecting a well-defined set of roles or permissions and ensuring role or permission controls are protected from replay and tampering.") |
| Purpose | When set to tuetrue, the system uses the setting in the Customer Visible field to determine access to product model data on the Customer Service Portal. |
| Recommended value | true |
| Default value | false |
| Configuration type | Boolean |
| Security risk | (Moderate) Any user with the sn_esm_user role and out of the box ACLs could have permissions to the CMDB model. Hinweis: this role tends to be granted to external users. External users could unwillingly be given permissions to the CMDB model. |
| References | [Limit access to product model data on the Customer Service Portal](https://www.servicenow.com/docs/access?context=cust-serv-portal-prod-model-access&version=australia&pubname=australia-customer-service-management&ft:locale=en-US) |
[ ]

{#sc-restrict-permissions-cmdb-model__table_ajc_b43_3kb}

To learn more about adding or creating a system
property, see [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US).