---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Maximize reset password request unlock window duration \[Updated in Security Center 1.3\]

# Maximize reset password request unlock window duration \[Updated in Security Center
1.3\] {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The password_reset.request.unlock_window property controls the
number of minutes a user must wait to start a reset request after the last successful unlock
account action.
This property controls the number of minutes a user must wait to start a reset request
after the last successful unlock account. If
password_reset.request.unlock_window is not set to the
recommended value of 1440 or more, it increases the opportunity for a malicious actor
from brute forcing the user's password using automated tools.

## More information {#sc-reset-password-request-unlock-window__section_more_information}

{#sc-reset-password-request-unlock-window__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Property name | password_reset.request.unlock_window |
| Configuration type | System Properties (/sys_properties_list.do) |
| Category | [Authentication](https://servicenow-prod.fluidtopics.net/faHnGPrE5YkSR8Xq~3OW5g "The authentication category covers the main elements of modern authentication to confirm an entity and its claims are authentic and correct, resistant to impersonation and prevent interception of passwords.") |
| Purpose | It denotes the time period in minutes that a user must wait after successfully resetting the password to reset the password again. |
| Recommended value | 1440 |
| Default value | 1440 |
| Configuration type | Positive integer values |
| Security risk | (High) If the property is not set to the recommended value of 1440 or greater, then it increases the opportunity of a malicious actor to brute force password access using automatic tools. |
| Security risk rating | 5.9 |
| References | [Configure Password Reset properties](https://servicenow-prod.fluidtopics.net/dHCEKCtJh_VW3P_3HkFVCQ "You can specify properties that configure the Password Reset experience for end users.") |
[ ]

{#sc-reset-password-request-unlock-window__table_ajc_b43_3kb}

To learn more about adding or creating a system
property, see [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US).