---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Notify users during password reset/change process \[Removed in Security Center 1.5\]

# Notify users during password reset/change process \[Removed in Security
Center 1.5\] {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use
this
property to enable end users to reset or change passwords using a self-service
process.
This property enables an end user to reset or change a password using a self-service
process. Alternatively, your organization could implement a process that requires a service
desk agent to reset passwords for end users. If a password change and or reset process
doesn't notify users on password update, a bad actor may be able to lock that user out of
their account without their knowledge. This would provide the bad actor more time to perform
malicious activities. Ensure password reset process notifies users upon password change or
reset.

## More information {#sc-password-reset-change-notification-process__section_qhx_1b1_xwb}

{#sc-password-reset-change-notification-process__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | pwd_process.change, pwd_process.reset |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Boolean |
| Recommended value | true |
| Default value | true |
| Category | [Authentication](https://servicenow-prod.fluidtopics.net/faHnGPrE5YkSR8Xq~3OW5g "The authentication category covers the main elements of modern authentication to confirm an entity and its claims are authentic and correct, resistant to impersonation and prevent interception of passwords.") |
| Security risk | * Severity score: 8.1 * CVSS score: High * Security risk details: A bad actor may be able to lock a user out of their account without their knowledge if no notification is sent to them when a password change is reset. {#sc-password-reset-change-notification-process__ul_g1g_3sf_xwb} |
| Dependencies and prerequisites | None |
[ ]

{#sc-password-reset-change-notification-process__table_ajc_b43_3kb}