---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Hide user comments on articles \[New in Security Center 1.3\]

# Hide user comments on articles \[New in Security Center 1.3\] {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the glide.knowman.show_user_feedback property to control whether feedback comments are visible.
When glide.knowman.show_user_feedback is not set to never, feedback comments will be visible on knowledge base (KB) articles to users with roles defined in the Glide property, glide.knowman.show_user_feedback.roles. As feedback comments may contain sensitive information, you may not want the feedback to be visible. If this property is not set to never, there could be confidentiality impacts
if sensitive information is disclosed in feedback.

## More information {#sc-hide-user-comments-on-articles__section_qhx_1b1_xwb}

{#sc-hide-user-comments-on-articles__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | glide.knowman.show_user_feedback |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | choicelist |
| Recommended value | never |
| Default value | onload |
| Category | [Access control](https://servicenow-prod.fluidtopics.net/xAmazkRh5FKyeb7q4TQGWw "The access control category audits the process of protecting resources from unauthorized access through granting and denying requests based on a permission model. This includes ensuring an entity accessing a resource holds valid credentials to do so, creating and protecting a well-defined set of roles or permissions and ensuring role or permission controls are protected from replay and tampering.") |
| Security risk | * Severity score: 3.5 * CVSS score: Low * Security risk details: Not setting this property to never could lead to sensitive information being disclosed in feedback comments. {#sc-hide-user-comments-on-articles__ul_g1g_3sf_xwb} |
| Dependencies and prerequisites | None |
| Functional impact | Shows user comments on KB articles based on choices mentioned in the configuration. |
[ ]

{#sc-hide-user-comments-on-articles__table_ajc_b43_3kb}