---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Enable email OTP for multi-factor authentication

# Enable email OTP for multi-factor authentication {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Manage how two-factor authentication is applied on your instance.
Use the glide.authenticate.multifactor.email.otp.enabled property to control whether a token for
two-factor authentication is sent using email. Email is considered a weak MFA factor which an attacker is more likely to gain access into for bypassing MFA. By setting this property to false, the risk of an
attacker bypassing MFA when they compromised a user's password is reduced.

## More information {#sc-enable-email-otp-for-multi-factor-authentication__section_qhx_1b1_xwb}

{#sc-enable-email-otp-for-multi-factor-authentication__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | glide.authenticate.multifactor.email.otp.enabled |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Boolean |
| Recommended value | false |
| Default value | true |
| Category | [Authentication](https://servicenow-prod.fluidtopics.net/faHnGPrE5YkSR8Xq~3OW5g "The authentication category covers the main elements of modern authentication to confirm an entity and its claims are authentic and correct, resistant to impersonation and prevent interception of passwords.") |
| Security risk | * Severity score: 3.1 * CVSS score: Low * Security risk details: Setting this property to false reduces the risk of a bad actor bypassing two-factor authentication. {#sc-enable-email-otp-for-multi-factor-authentication__ul_g1g_3sf_xwb} |
| Dependencies and prerequisites | None |
| References | [Email as an MFA factor](https://servicenow-prod.fluidtopics.net/cjcjRob~VpIID3ViMFTN_g "Multi-factor authentication (MFA) with Email as a factor for your authentication.") |
[ ]

{#sc-enable-email-otp-for-multi-factor-authentication__table_ajc_b43_3kb}