---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Enable CAPTCHA in password reset

# Enable CAPTCHA in password reset {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the password_reset.captcha.ignore property to enable or
disable requiring a CAPTCHA challenge when a user resets their password.
Set password_reset.captcha.ignore to the recommended value of
false to require a CAPTCHA challenge for a user to reset their
password. Set the value to true to ignore the CAPTCHA option for a
password reset.

CAPTCHAs help prevent automation attacks by prompting the user for a challenge-response
that is not easily answered by automated systems. If CAPTCHA is disabled, an attacker may be
more successful during automated attacks against the password reset feature.  
Hinweis:  
This property is used for password reset automation only.

## More information {#sc-enable-captcha-in-password-reset__section_more_information}

{#sc-enable-captcha-in-password-reset__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Property name | password_reset.captcha.ignore |
| Configuration type | System Properties (/sys_properties_list.do) |
| Category | [Authentication](https://servicenow-prod.fluidtopics.net/faHnGPrE5YkSR8Xq~3OW5g "The authentication category covers the main elements of modern authentication to confirm an entity and its claims are authentic and correct, resistant to impersonation and prevent interception of passwords.") |
| Purpose | This property is used to enable or disable CAPTCHA validation during password reset. |
| Recommended value | false |
| Configuration type | Boolean |
| Security risk | (Moderate) Unideal value may result in security vulnerability. |
| Security risk rating | 5.5 |
[ ]

{#sc-enable-captcha-in-password-reset__table_ajc_b43_3kb}

To learn more about adding or creating a system
property, see [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US).