---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Enable CAPTCHA for customer registration

# Enable CAPTCHA for customer registration {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reduce the risk of requests by malicious bots by enabling CAPTCHA for customer registration.
Use the sn_customerservice.captchaEnabled system property to determine whether CAPTCHA validation is enabled for customer registration on the Customer Service Management Portal. Use CAPTCHA validation to help
prevent potentially malicious bots from automatically submitting requests against an application.

Set the system property sn_customerservice.captchaEnabled to true to enable CAPTCHA validation. If the property isn't on the System Properties \[sys_properties\] table, the default value
is true.

## More information {#sc-enable-captcha-for-customer-registration__section_lnh_pkf_32c}

{#sc-enable-captcha-for-customer-registration__table_zyc_nlf_32c__entry__2}

| Attribute | Description |
|-|-|
| Technical configuration name | sn_customerservice.captchaEnabled |
| Plugin applicability | Customer Service Management |
| Security risk | CAPTCHA validation helps prevent potentially malicious bots from automatically submitting requests against an application. |
| Common Vulnerability Scoring System (CVSS) score | 3.7 |
| Common Vulnerability Scoring System (CVSS) rating | Low |
| Functional impact | Registering users may have a negative experience from having to pass the CAPTCHA validation. |
| Dependencies and prerequisites | None |
| Data type | Boolean |
| Base system value | true |
| Fallback value | true |
| Recommended value | true |
[ ]

{#sc-enable-captcha-for-customer-registration__table_zyc_nlf_32c}

To learn more about adding or creating a system
property, see [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US).