---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Enable account recovery \[Updated in Security Center 1.3 and 1.5\]

# Enable account recovery \[Updated in Security Center 1.3 and 1.5\] {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The glide.sso.acr.enabled property controls the account recovery
feature.
Set glide.sso.acr.enabled to the recommended value of
true to allow account recovery by userid possible. Set the value to
false to disallow account recovery by userid.

## More information {#sc-account-recovery__section_more_information}

{#sc-account-recovery__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Property name | glide.sso.acr.enabled |
| Configuration type | System Properties (/sys_properties_list.do) |
| Category | [Authentication](https://servicenow-prod.fluidtopics.net/faHnGPrE5YkSR8Xq~3OW5g "The authentication category covers the main elements of modern authentication to confirm an entity and its claims are authentic and correct, resistant to impersonation and prevent interception of passwords.") |
| Purpose | Controls the account recovery by userid feature. |
| Recommended value | True (default) |
| Configuration type | Boolean |
| Security risk | Critical (Without this property enabled, users will not be allowed to recover their account by userid. |
| Security risk rating | 9.1 |
| References | See [Account recovery (ACR)](https://servicenow-prod.fluidtopics.net/O7F3E1LtoKXyBjgAZSwbXQ "Administrators can configure account recovery (ACR) to perform recovery activities such as addressing SSO misconfiguration or expired certificates.") for additional information. |
[ ]

{#sc-account-recovery__table_ajc_b43_3kb}