---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# SCIM Troubleshooting

# SCIM Troubleshooting {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Common error scenarios integrating with SCIM.

## Invalid Rest API URL {#scim-troubleshooting__section_o3r_sch_ywb}

Action: Enter valid API URL. Would be able to cross check the REST API URL in the REST API Explorer.

## No Redirect URL is set in ServiceNow instance {#scim-troubleshooting__section_cbd_2dh_ywb}

Action: Enter valid Redirect URL for SCIM OAuth entity in ServiceNow. Enter redirect URL while configure OAuth entity in ServiceNow.

## When Redirect URL is different than the request {#scim-troubleshooting__section_wm3_hdh_ywb}

Action: 'redirect_url' provided in 'Authorization Endpoint' should be same as the OAuth entity configured in ServiceNow.  
Hinweis:  
This error occurs when there is a mismatch between Azure 'Authorization Endpoint' and ServiceNow 'Redirect URL'

## When an invalid client secret is passed {#scim-troubleshooting__section_bpn_ldh_ywb}

Action: Value entered in 'Client Secret' should be same as the OAuth entity configured in ServiceNow.

## When an invalid 'ClientId' passed in Azure 'Authorization EndPoint' {#scim-troubleshooting__section_nzk_rdh_ywb}

Action: Value entered for 'client_id' parameter in 'Authorization Endpoint' has to be same as OAuth entity configured in ServiceNow.