---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Manually synchronize External Key Management Service Key status

# Manually synchronize External Key Management Service Key status {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Manually trigger synchronization to immediately update your Amazon Web Services Key Management System (AWS KMS) key status in your instance.

## Vorbereitungen

Roles required: admin, security_admin, and sn_kmf.cryptographic_manager

Verify that you have:

* [Configured an External Key Management Service (EKMS) key definition.](https://servicenow-prod.fluidtopics.net/ljQ3vNp3pALVUrun2sAIIw "Configure your external encryption key to use in External Key Management Service (EKMS).")
* Elevated privileges if required by your instance configuration.

## Warum und wann dieser Vorgang ausgeführt wird

Your instance automatically synchronizes AWS KMS key status every 30 minutes through a background job. However, you can manually trigger synchronization for immediate updates. Manual synchronization is useful when resolving
key status issues, after changing it in AWS, or when you must verify the status immediately.

## Prozedur

1. Log in to your instance.
2. Elevate your privileges if necessary.
3. Navigate to AllSystem DefinitionScheduled JobsTriggers.
4. Search for and open the EKMS sys_trigger job.  
   You can filter by name using "EKMS" to quickly locate the job.
5. Select Execute Now to manually run the synchronization job.  
   The job executes and fetches the current AWS key status from your AWS KMS.

## Ergebnisse

The synchronization job has run and updated your EKMS key status. The current AWS KMS key status is reflected in your instance.

## Nächste Maßnahme

After synchronization:

* Check the EKMS Configuration page to verify the key status updated correctly.
* Test encryption or decryption operations to confirm functionality.
* Review any banner messages or security tasks that might have been created based on the updated status.

Hinweis:  
The automatic synchronization job continues to run every 30 minutes. Manual synchronization results in immediate updates and doesn't affect the scheduled job's timing.
**Zugehörige Tasks**   

* [Check External Key Management Service Key Status](https://servicenow-prod.fluidtopics.net/qIhksVvHMyFuZryg5TILcw "View the status of your Amazon Web Services Key Management System (AWS KMS) key in your instance.")
* [Change the status of an AWS KMS Key](https://servicenow-prod.fluidtopics.net/EoaP6xop_9tey6bLq7Skvw "Modify the status of your Amazon Web Services Key Management System (AWS KMS) key and synchronize the status with your ServiceNow instance.")