---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# System requirements

# Edge Encryption system requirements {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

You can run the Edge Encryption proxy
application on servers or virtual machines that run on Microsoft Windows or Linux operating
systems. For optimum performance, ensure that your configuration meets these
requirements.

## Java requirements {#r_CloudEdgeSystemRequirements__section_gm1_gms_wxb}

The host machine installing or running the Edge Encryption proxy server must maintain a supported version of Java. Current supported versions are Java 11.0.6 or later in the 11.x version series  
Hinweis:  
Java 8 is no longer be supported as of the Utah release. Upgrade your environment with the Edge Encryption proxy to Java 11 before you attempt to install the Utah version of the Edge Encryption proxy.  
Hinweis:  
Java does not automatically allow unlimited strength keys. You must specifically enable the use of AES 256-bit encryption.

## Support for OpenJDK {#r_CloudEdgeSystemRequirements__section_kgd_yfg_flb}

The ServiceNow AI Platform supports OpenJDK version 11.

## Proxy server minimum configuration

A proxy server requires this minimum configuration:

* 4 GB of RAM per proxy server (6 GB is recommended for most deployments).

  Hinweis:  
  The proxy server host requires at least 1 GB of RAM more than the proxy server. The proxy server host needs the extra 1 GB for operating system services. For example, if you configure a proxy server to use 4 GB of RAM, you must install at least 5 GB of RAM on the proxy server host.

  Because the proxy server requires at
  least 4 GB of memory, 32-bit JREs and 32-bit operating systems are no longer
  supported starting with the London release.
* 3 or more GHz CPU (4-core CPU preferred for optimum performance).
* Multiple proxy servers behind a load balancer. The number of proxy servers you need depends on the number of application nodes, the number of simultaneous users, and the number of servers needed for failover. See [Sizing your Edge Encryption environment](https://servicenow-prod.fluidtopics.net/ekjSAVbkuxue0PUdr32bbQ "Choosing the number of proxy servers for your environment is an important task. Consider the number of users, redundancy needs, and acceptable latency.") for more information.
* Ability to run concurrently with other services, depending on the server utilization and resource availability.
{#r_CloudEdgeSystemRequirements__ul_xdd_4rb_pp}

## Proxy server supported systems

The following systems are supported:{#r_CloudEdgeSystemRequirements__table_nj1_mhn_gfb__entry__2}

| Supported System | Description |
|-|-|
| Windows Server 2012, 2012-R2, 2016, and 2019 editions | * Virtual machines or physical hardware * 64-bit systems {#r_CloudEdgeSystemRequirements__ul_kvr_hsb_pp} |
| Linux | * Virtual machines or physical hardware * 64-bit systems {#r_CloudEdgeSystemRequirements__ul_rq4_4sb_pp} On 64-bit Linux systems, you must install the 32-bit [GNU C library](http://www.gnu.org/software/libc/) (glibc). The installation command for CentOS is `yum install glibc.i686`. |
[ ]

{#r_CloudEdgeSystemRequirements__table_nj1_mhn_gfb}

## Proxy server version requirements {#r_CloudEdgeSystemRequirements__section_pfg_n5s_bvb}

Keep your Edge Encryption proxy version in sync with your ServiceNow instance version (same major release, for example Tokyo). To eliminate downtime during the upgrade process, the Edge Encryption proxy is backwards compatible. However it is important to upgrade
as soon as possible to avoid ensure users can access new features and important bug
fixes.

## Proxy server connection requirements

The proxy server that runs the Edge Encryption application must be able to communicate with machines in your network. Make sure that the proxy server has these network privileges:{#r_CloudEdgeSystemRequirements__table_qk4_stn_gfb__entry__2}

| Network Privilege | Description |
|-|-|
| Firewall access | Configure any firewalls between the proxy server and the client devices to allow a connection. If your network uses a DeMilitarized Zone (DMZ) to add an extra layer of security to your Local Area Network (LAN), and if your network security protocols limit port access from within the network to the DMZ, you might have to deploy a proxy server to a machine within the DMZ. |
| Network access | Configure each client to enable the proxy server to connect with it. If network security prevents you from configuring new machines that can connect to the clients, install the proxy server on an existing machine with connection privileges. |
| Instance access | Ensure that the proxy server has network access to the instance. Make sure that you configure the proxy server network to allow traffic over TCP port 443. |
| Network account | Install the proxy server with either a local or domain administrator. |
[ ]

{#r_CloudEdgeSystemRequirements__table_qk4_stn_gfb}

## Order-preserving and tokenization database system requirements

Order-preserving encryption and encryption patterns require that you configure an Oracle
MySQL database for the Edge Encryption proxy
server. Order-preserving encryption allows any comparison operation to be directly applied
on encrypted data, without first decrypting the data. Encryption patterns let you replace
string patterns with tokens (called tokenization) before they are sent to and stored in the
database. Because of the size of the MySQL database, use a dedicated proxy server to run the
order-preserving and tokenization database.  
The minimum database system requirements include:{#r_CloudEdgeSystemRequirements__table_rl3_zhn_gfb__entry__2}

| MySQL Database | Requirement |
|-|-|
| Version | MySQL database versions 5.7 and 8.0 Hinweis: MySQL versions 5.5 and 5.6 are no longer tested and have reached the end of support. |
| OS | 64-bit systems |
| CPU | 2 or more GHz CPU (4-core CPU preferred for optimum performance) |
| RAM | 16 GB |
| Disk | Storage Area Network (SAN) or local storage (RAID 10 recommended) |
| Size | Determined by the number of potential records multiplied by the record size. See [Calculate the order-preserving and tokenization database size](https://servicenow-prod.fluidtopics.net/VTDtS0_96a4pWqXdOVZojg "If using order-preserving encryption or encryption patterns, determine the size of your MySQL database by multiplying the number of potential records by record size."). |
| Configuration | High availability cluster. If you are unsure of how to configure your MySQL server, contact [MySQL](https://www.mysql.com/) for configuration information. |
[ ]

{#r_CloudEdgeSystemRequirements__table_rl3_zhn_gfb}