---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Configure the IP address deny list

# Configure the IP address deny list {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Prevent an IP address in your network from sending requests to your
instance

## Vorbereitungen

Role required: security_admin

Because the Edge Encryption proxy server
resides in your network, it may be subject to vulnerability scans by your network
software. To prevent IP scanner or other requests from being forwarded to your ServiceNow instance, you can add IP addresses, IP ranges, or
network masks to a deny list. Any connection to the proxy server from a deny listed
address is terminated and is not forwarded to your instance.

To place an IP
address on a deny list, you must be logged in to your instance through the proxy
server.  
Wichtig:  
Ensure that you understand your network topology before adding IP addresses in your network to a deny list. If an IP address is added to the deny list, any user with that IP address will be blocked from accessing the Edge Encryption proxy server.

## Prozedur

1. Navigate to AllEdge Encryption ConfigurationMaintenanceDenylist IP Addresses.  
   The Encryption Proxy IP Denylists \[edge_encryption_ip_blacklist\] list view opens.
2. Click New.
3. Complete the form.  
   {#deny-list-IPs__table_l5k_rmz_y1b__entry__2}

   | Field | Description |
   |-|-|
   | Proxy server | The Edge Encryption proxy server that is prevented from forwarding requests from addresses on the deny list. |
   | IP, IP range, or net-mask | Requests from this IP address, range, or network mask are not forwarded to your ServiceNow instance. Example values include: * IP address: 10.10.10.5 * IP range: 10.10.10.1-15 * Network mask: 10.10.10.0/24 {#deny-list-IPs__ul_z14_wc1_z1b} Hinweis: You may use either IPv4 or IPv6 addresses |
   | Active | Whether the record is active. Only IP addresses from active records are prevented from sending requests to the instance. |
   | Description | Description of the deny list record. |
   [ ]

   {#deny-list-IPs__table_l5k_rmz_y1b}
4. Click Submit.
5. Repeat these steps for all other proxies for which an IP address should be denied.

## Ergebnisse

The Edge Encryption proxy server terminates any connection from IP
addresses, ranges, or network masks on the deny list and cannot forward the request
to the instance.