---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Attachment scan findings

# Attachment scan findings {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can review the findings of your attachment quarantine scans, and work with any quarantined or alerted attachments.

## Warum und wann dieser Vorgang ausgeführt wird

Role required: data_privacy_admin and admin

## Prozedur

1. Navigate to AllSystem SecurityData privacyReal time protectionAttachment findings.
2. Review the list of attachment quarantine findings. The following information is shown:  
   {#attachment-findings__entry__2}

   | Field | Description |
   |-|-|
   | Policy | The quarantine attachment policy used in the scan. Select the name of the policy to view it. |
   | Attachment source table | The tables the scan applied to. Select the name of the table to view it. |
   | Record ID | The record produced by the scan. Select the ID of the record to view it. |
   | Attachment | The attachment flagged in the scan. Select the link to view it. Select the name of the attachment to view it. |
   | Status Hinweis: A background job exists that will perform a one-time rescan of any attachments in Pending or Available status. If this rescan fails, the file cannot be downloaded. | The status of the attachment found in the scan. Status options include: * Pending - Either the file has not yet been scanned for sensitive data or the scan failed because the property `dp.pii.document.download.allowed` is set to `false`. The file is not available to download. * Available - The file has been scanned and no sensitive data was found. It is available to download. * Available conditionally - The file failed to scan for sensitive data even though the property `dp.pii.document.download.allowed` is set to `true`. The file can be downloaded even though it has not been scanned. * Quarantined - The file was scanned and sensitive data was discovered. The file is quarantined and not available to download (until reviewed and approved by an Admin). Hinweis: Even if a file has been quarantined, a user may still be able to select the file name as if it were available. However, the attachment will not download and they will see a message indicating that it contains sensitive data. |
   | Data pattern | The confidential information patterns discovered in the scan. |
   [Tabelle : 1. Attachment scan findings]

## Nächste Maßnahme

You can make quarantined attachments available. To do so, check the boxes of the individual attachments you want to release from quarantine, then select Mark as available. If the attachments can be
released, a dialog will ask you to confirm. Select Mark as available once more to release the attachments to their original locations and allow them to be accessed.