---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Configuring Antivirus Scanning

# Configuring Antivirus Scanning {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure Antivirus Scanning
across your instance and at the table level.

## Vorbereitungen

Role required: antivirus_admin or admin

## Warum und wann dieser Vorgang ausgeführt wird

Antivirus Scanning is active by default in your instance, where it automatically scans attachments to identify any files that are infected by viruses. Configure the feature by ensuring the scan is enabled across your instance, and by identifying any tables that you want to exclude from the scan.

## Prozedur

1. Navigate to AllAntivirusConfiguration.
2. As you configure the feature, consider the following.

   | Option | Description |
   | Enable Antivirus scanning | Antivirus scanning is active and enabled on the instance by default, its toggle is set to the on position and appears green. Hinweis: To set the property to be <kbd class="ph userinput">false</kbd> contact customer support. |
   | Allow attachments to be downloaded when Antivirus scanner is unavailable | If this option is set to the on position, antivirus scanning is bypassed if the scanner times out, and a response can't be obtained. In this situation, the file download proceeds without completing the scan. If the option is set to off, the file download is prohibited until the scan can complete successfully. |
   | List of Tables Excluded | Any file attachments associated with a table in this list are excluded from antivirus scanning. Proceed to Step 4 if you want to define the tables the system excludes from scanning. |
   |-|-|

   {#configure-antivirus-protection__choicetable_ezd_bvf_2gb}
3. Select Save.
4. Exclude tables from the Antivirus scan by adding them to the List of Tables Excluded.
   1. Navigate to System Definition → Dictionary
   2. Search for the table you want to exclude from the scan and select the table with Type set to collection.
   3. In the Attributes tab, select New.
   4. Add <kbd class="ph userinput">Exclude_from_antivirus_scan</kbd> in the Attributes field and enter <kbd class="ph userinput">True</kbd> in the Value field.
   5. Select Submit.
   {#configure-antivirus-protection__substeps_qz5_t5x_rfb}

## Ergebnisse

Antivirus Scanning is enabled in your instance, and the List of Tables Excluded on the Antivirus Configuration page is populated with all the tables that you excluded from the scan.