---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Service Integration Management (SIAM)

# Service provider reference architecture for Service Integration Management (SIAM) {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Service Integration Management Service Integration and Management (SIAM) for service provider (SP) architecture integrates services for a unified customer experience.

## Attributes of SIAM architecture {#bp-sp-reference-arch-siam__section_qjr_yvv_5hb}

* Customers access SP services on a dedicated or shared portal to the SP shared instance.
* SPs use ServiceNow shared instances to manage their service delivery.
{#bp-sp-reference-arch-siam__ul_kp2_s1m_rhb}  
Abbildung : 1. SIAM architecture at a glance Abbildung : 2. SP reference architecture comparison