---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Dedicated instances

# Service provider reference architecture for dedicated instances {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Service provider (SP) customers can access SP services by using a portal to a
dedicated instance. SPs use these dedicated instances to manage their service
delivery.

## Dedicated instances {#bp-sp-reference-arch-dedicated__section_fcl_fmf_rhb}

## Attributes {#bp-sp-reference-arch-dedicated__section_st4_pcm_rhb}

* Dedicated instances require that you have separate administration and dedicated teams. You need multiple licenses for the administrators and developers who log in to multiple instances.
* Each instance has a finite number of requesters and fulfillers. When you get a new customer, you must procure an instance that is based on the size and scale of your customer's company.
{#bp-sp-reference-arch-dedicated__ul_agd_jbm_rhb}

## Shared instance {#bp-sp-reference-arch-dedicated__section_lh4_zdm_rhb}

Abbildung : 1. Dedicated vs.shared instance  
Abbildung : 2. SP reference architecture comparison