---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Vonage Provider custom configuration (Tutorial)

# Vonage Provider custom configuration (Tutorial) {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure a SMS with Vonage Provider to ensure every user can login
securely.

## Vorbereitungen

Role required: adaptive_auth_admin

## Prozedur

1. Navigate to AllSystem Web ServicesOutboundREST Message and perform the REST message configuration based on the information from Vonage API Dashboard.  
2. Click New to create a new REST Message.
3. Provide a Name and Endpoint.  
4. Click Submit.
5. Open the created record, in the HTTP Methods related list, click New and select the HTTP method as POST.
6. Fill the following fields:  
   * Endpoint: `https://${baseURL}/sms/json`
   * Content:`api_key=${apiKey}&api_secret=${apiSecret}&text=${text}&from=${from}&to=${to}`
   * Content-Type: `application/x-www-form-urlencoded`

   {#vonage-provider-config__ul_c3m_lpn_dwb}
7. Update the record.
8. Click Auto-generate variables from the Related Links section.
9. Import SI shared in the folder and copy the apiKey and secret from the Vonage API dashboard.  
   Hinweis:  
   The apiKey and secret are located in your Vonage account settings in the Vonage Dashboard.
10. Create a custom Table Phone Numbers with two columns, For example:  
    * Column Label: User, Type: Reference, Reference: User (sys_user).
    * Column Label: Phone Number, Type: Phone Number(E164).

    {#vonage-provider-config__ul_zcw_cqn_dwb}
11. Create a custom provider in Multi-Factor Provider table.  

    To know more about provider configuration, see [Configure MFA Provider](https://servicenow-prod.fluidtopics.net/VFdCxl4QvR1EYaNNyRdSgw "Configure SMS and Email with the Provider to ensure every user can login securely.").