---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Test IdP connections

# Test IdP connections {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Testing the connection to an IdP validates the settings before enabling external
authentication.

## Vorbereitungen

Role required: sso_config_admin, business_rule_admin, script_include_admin

## Warum und wann dieser Vorgang ausgeführt wird

The Jakarta release supports the test connection within a pop-up window. If your IdP does not work correctly with this option, you can turn off this default setting.

Refresh MultiSSO IDP Metadata job fetches and updates the
certificate for the IdP while create, update, or testing the
connection.  
Hinweis:  
For some idp cases, If test connection is failed, they need to create glide.authenticate.multisso.test.connection.mandatory with the value as false and you can activate the idp without the test connection.

## Prozedur

1. Navigate to AllMulti-Provider SSOIdentity Providers.
2. Select a defined IdP or click New to define a new IdP.
3. **Wahlweise:** Configure an identity provider if setting up a new IdP.
4. Click Test Connection, enter login credentials for the IdP to check login.  
   You cannot activate the IdP until you have a successful test connection. If the test fails, you can update to save your configuration information, but you cannot activate this configuration.
5. Verify results using the SSO Test Results/Summary or the Testing SSO Logs section to see log messages.  
   If there are any errors, refer to the [Multi-SSO (SAML 2.0) errors and fixes](https://servicenow-prod.fluidtopics.net/J8Hdoa5XZajUh9FwEqKlhw "A list of common errors and associated fixes for a Multi-SSO (SAML 2.0) setup and configuration.")
6. Click Cancel when testing is complete.