---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Replace a missing certificate for SAML

# Replace a missing certificate for SAML {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

If the Certificate module displays a blank page, the SAML 2.0
certificate record has been deleted. You can replace the missing certificate by manually
creating a certificate record.

## Vorbereitungen

Role required: sso_config_admin, business_rule_admin, script_include_admin

## Prozedur

1. Navigate to AllSystem DefinitionCertificates.
2. Create a new record called <kbd class="ph userinput">SAML 2.0</kbd>.  
   Wichtig:  
   You MUST use this name. This requirement is only true if you are not using [Multi-Provider single sign-on (SSO)](https://servicenow-prod.fluidtopics.net/HVjJt_0KCqg4EiNYQj99yA "External SSO allows organizations to use several SSO identity providers (IdPs) to manage authentication as well as retain local database (basic) authentication.").
3. Click SAML 2 Single Sign-onCertificate.
4. In the PEM Certificate field, enter the value of the `ds:X509Certificate` element from your IdP's metadata.
5. Click Save.