---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Email as an MFA factor

# Email as an MFA factor {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Multi-factor authentication (MFA) with Email as a factor for your
authentication.

Admin can configure ServiceNow instance to require users who attempt to
login to the instance using Email based OTP.  
Hinweis:  
MFA with Email is activated with the Integration - Multifactor Authentication (`com.snc.integration.multifactor.authentication`) plugin by default. You need to configure the policy inputs and conditions.

<br />

When users attempt to login to ServiceNow, Email OTP is sent to the Email
address associated. User's can enter the six-digit verification code that it sent to the email
address and verify their identity.