---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Enable password policies on your instance

# Enable password policies on your instance {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 Minuten Lesedauer

Implement password policy controls at login. Force users to change their password if
the password does not meet the password policy criteria.

## Vorbereitungen

Role required: password_policy_admin

## Warum und wann dieser Vorgang ausgeführt wird

The Password Policy plugin (com.glide.password_policy) is enabled by default. The policy goes into effect when a user changes or resets the password.

The Password Strength Preset field is automatically
set to Default Strong. If you want to add new criteria, you
can perform the following procedure.

If you customized your instance through
the ValidatePasswordStronger installation exit or your Password
Reset credential store pwd_cred_store property, then see [password policy
properties](https://servicenow-prod.fluidtopics.net/nj3owGHNwH2fUaNn_cY8hw "The password policy properties enable you to administrate password policies, exclude list passwords, and apply a password policy during login.") to know how to implement a password policy for your
instance.  
Hinweis:  
The active password policy is highlighted for the Instance as shown.

To change the password policy navigate to AllPassword ResetCredentials Stores, select the credentials and change the Password policy field to the required policy input.

## Prozedur

1. Navigate to AllPassword PolicyPassword Policies.
2. Click New.  
   The Password Policy form appears.
3. Specify the Name for your password policy.
4. In the Password Policy Criteria section, select one of the following presets from the Password Strength Preset field.

   | Password Strength Preset | Description |
   | Default | Auto-populates the fields for required password characters as follows: * Sets Minimum Uppercase Character(s) to 1. * Sets Minimum Lowercase Character(s) to 1. * Sets Minimum Numeric Character(s) to 1. * Sets Minimum Special Character(s) to 0. {#enable-password-policies__ul_j4l_qd3_yrb} The minimum password length is 8 characters, and the maximum is 100. |
   | Medium | Auto-populates the fields for required password characters as follows: * Sets Minimum Uppercase Character(s) to 1. * Sets Minimum Lowercase Character(s) to 1. * Sets Minimum Numeric Character(s) to 1. * Sets Minimum Special Character(s) to 1. {#enable-password-policies__ul_hqq_423_yrb} The minimum password length is 12 characters, and the maximum is 40. |
   | High | Auto-populates the fields for required password characters as follows: * Sets Minimum Uppercase Character(s) to 1. * Sets Minimum Lowercase Character(s) to 2. * Sets Minimum Numeric Character(s) to 1. * Sets Minimum Special Character(s) to 3. {#enable-password-policies__ul_b4l_p23_yrb} The minimum password length is 8 characters, and the maximum is 100. |
   | Default Strong | Auto-populates the fields for required password characters as follows: * Sets Minimum Uppercase Character(s) to 1. * Sets Minimum Lowercase Character(s) to 1. * Sets Minimum Numeric Character(s) to 1. * Sets Minimum Special Character(s) to 1. {#enable-password-policies__ul_khl_q23_yrb} The minimum password length is 8 characters, and the maximum is 100. |
   | Custom | Auto-populates the fields for required password characters as follows: * Sets Minimum Uppercase Character(s) to 1. * Sets Minimum Lowercase Character(s) to 1. * Sets Minimum Numeric Character(s) to 1. * Sets Minimum Special Character(s) to 1. {#enable-password-policies__ul_lpt_s23_yrb} The minimum password length is 8 characters, and the maximum is 100. You can also customize the Password Policy Script that is displayed. |
   | Advanced | Selecting Advanced displays Password Rule Script and Password Strength Script. Based on your requirement you can customize these scripts. |
   |-|-|

   {#enable-password-policies__choicetable_syn_nd3_yrb}  
   Hinweis:  
   Password policy is applied based on the selected preset.
5. On the form, fill in the remaining fields.  
   {#enable-password-policies__table_sks_f5c_jjb__entry__2}

   | Field | Description |
   |-|-|
   | Minimum Password Length | Minimum length of the password. This option is displayed for all the presets except for Advanced. Set this field to a minimum of 8--10 characters. |
   | Maximum Password Length | Maximum length of the password. This option is displayed for all the presets except Advanced. Set this field to a maximum of 100 characters. |
   | Minimum Uppercase Character(s) | Minimum number of uppercase characters in the password, from 0 to 10. |
   | Minimum Lowercase Character(s) | Minimum lowercase characters in the password, from 0 to 10. |
   | Minimum Numeric Character(s) | Minimum numeric of characters in the password, from 0 to 10. |
   | Minimum Special Character(s) | Minimum number of special characters in the password, from 0 to 10. |
   | Included Special Characters | Allow a restricted set of special characters without any delimiter. For example, if you enter <kbd class="ph userinput">$,!</kbd>, then users can only use "$" and "!" as special characters in the password. No other special characters can be used. A password with other special characters is not allowed. |
   | Excluded Special Characters | Allow a restricted set of special characters without any delimiter. For example, if you enter <kbd class="ph userinput">@$!</kbd>, then users cannot use '@', '$' and '!' as special characters in their passwords. Hinweis: This option is available if the glide.password_policy.use_excluded_special_char property is enabled. |
   | Disallow User Data | Option to disallow user data that is authentication-related. |
   | Sequence Length Threshold | The sequence length of your password. |
   | Repetition Length Threshold | The repetition length of your password. Hinweis: * Both the sequence length threshold and repetition length threshold can have a maximum of eight characters. These fields enable you to restrict weak combinations of passwords that have predictable and repeating sequences such as "123456", "qwerty", "!@#$%\^", "aaaaa", and so on. * If Password Strength Preset is set to Default Strong, then the length for both sequence length threshold and repetition length threshold is set to four characters. {#enable-password-policies__ul_qwz_wvn_hsb} |
   | Test Your Password | Specify your actual password in this field. |
   [Tabelle : 1. Password Policy form]

   {#enable-password-policies__table_sks_f5c_jjb}
6. Click Test Your Password.
7. After the password is tested as valid, click Submit to submit the password.  
   Hinweis:  
   Always test your password before submitting.
{#enable-password-policies__steps_arc_ybp_2rb}

