---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Configuring MFA

# Configuring Multi-factor Authentication {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure multi-factor authentication (MFA) to improve your users security posture when using ServiceNow.

Firstly, to implement MFA, determine the MFA [verification methods](https://servicenow-prod.fluidtopics.net/dKDcx42B3HEFrRiGKidITw "ServiceNow's MFA supports verification methods such as Authenticator App, Fast IDentity Online 2 (FIDO2) and Time-based One-Time Password (TOTP).") based on business and user needs.

After identifying the needs, with ServiceNow's MFA, you can select the right method or the combination of it for your users. Further, you can also use the various multi-factor authentication properties to enable, disable, and configure MFA to
further enhance the user's MFA experience based on the authentication criteria.  
Here's some of the important topics related to configuring MFA:

* [Multi-factor Authentication verification methods](https://servicenow-prod.fluidtopics.net/dKDcx42B3HEFrRiGKidITw "ServiceNow's MFA supports verification methods such as Authenticator App, Fast IDentity Online 2 (FIDO2) and Time-based One-Time Password (TOTP).")
* [Multi-factor Authentication system properties](https://servicenow-prod.fluidtopics.net/t9SgpdqdLvtj_Rkhwu01iw "Use system properties to enable and customize MFA to meet your security requirements.")
* [Multi-factor Authentication criteria](https://servicenow-prod.fluidtopics.net/yqnAsWyJeYTUyjEXPWLnTA "Use MFA criteria to determine which users and roles must use two-step verification.")
{#configure-mfa__ul_jhv_3qs_3dc}