Activate adaptive authentication

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • You can activate the Adaptive Authentication plugin (com.snc.adaptive_authentication) for Adaptive Authentication if you have the admin role.

    Vorbereitungen

    Warum und wann dieser Vorgang ausgeführt wird

    Prozedur

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Adaptive Authentication (com.snc.adaptive_authentication) plugin using the filter criteria and search bar.Adaptive Authentication plugin

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Hinweis:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

    Nächste Maßnahme

    Configure your authentication policies to enforce contextual authentication controls on your instance.

    Once your policies are configured. Enable adaptive authentication using the Enable Authentication Policy policy. For details on adaptive authentication properties, see Configure adaptive authentication properties.