---
sourceDocument: Australia Platform security
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/platform-security

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Account recovery context

# Account recovery context {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The account recovery context uses a policy to define how and when the account recovery
can be established.

Administrators can view and modify this context and its associated policy by navigating to Multi-Provider SSOAccount RecoveryAccount Recovery Context.  
Hinweis:  
By default the policy is Allow Policy. The Login for users are restricted by default and the login is allowed only if the conditions defined in Allow Policy evaluates to true.

Use the fields in the account recovery context record to define how your instance uses the
policy.  
{#account-recovery-context__table_otz_ngr_2qb__entry__2}

| Field | Description |
|-|-|
| Name | Name of the policy context. This field is static and cannot be changed. |
| Description | Description of the context |
| Default Policy | Defines the default behavior of this context when evaluating the policy. Select from the following options: * Allow Policy * Deny Policy {#account-recovery-context__ul_xyf_3jx_jrb} |
| Allow Policy | This field appears only when the Default Policy field is set to Allow Policy. |
| Deny Policy | This field appears only when the Default Policy field is set to Deny Policy. |
[Tabelle : 1. Account recovery context form]

{#account-recovery-context__table_otz_ngr_2qb}

## Policy inputs and conditions {#account-recovery-context__section_uw4_vhr_2qb}

The Policy Input and Policy Conditions tabs display the inputs and conditions of the policy selected in the Allow Policy or Deny Policy
field. These tabs serve as a reference, but cannot be used to change the policy inputs or conditions. To modify your policy settings, navigate to the policy using the information icon next to the Allow Policy or Deny Policy field.  
Hinweis:  
Policy conditions can be created from here, but as a good practice it is recommended to add new policy conditions from policy page.