---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# View invoice case details

# View invoice case details in the Business Portal {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View invoice case details, status, activity history, and attachments from the Business Portal.

## Vorbereitungen

Role required: sn_customerservice.customer

## Prozedur

1. Log in to the Business Portal.
2. Select RequestsView submitted requestsView cases \& tasks.
3. Select My invoice cases from the Categories menu to view invoice cases.
4. Select a case to view its state and other details.  
   For a description of the field values, see [Invoice case details on the Business Portal](https://servicenow-prod.fluidtopics.net/a8Ca9zknJdnUSa4Peb_ZRg "Invoice case header fields and invoice case line list view details on the Business Portal.").

   For more information, see [Invoice case states on Business Portal](https://servicenow-prod.fluidtopics.net/Cx1bAA63bcDY2jUEjEciYw "An invoice case moves through different states during its life cycle after an accounts payable specialist processes it.").

## Nächste Maßnahme

[Communicate and share supporting documents for an invoice case from Business Portal](https://servicenow-prod.fluidtopics.net/WyFUevMDG01vPqyCBXfpRg "Stay engaged on your invoice dispute case by communicating with a billing specialist and uploading supporting documents, such as proof of delivery or receipts, directly from the Business Portal to help expedite resolution.")