---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# View associated emails

# Track emails linked from Microsoft Outlook {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View emails that have been linked to CRM records using the Microsoft Outlook add-in from the Staged Email \[sys_email_staging\] table for auditing or troubleshooting.

## Vorbereitungen

Role required: staging_emails_admin

## Prozedur

1. Navigate to AllUser MailboxesStaged Emails.
2. To view a record, select the Information icon ![]() and then select Open Record.

## Ergebnisse

The associated email is displayed with additional information such as the target table and the UID. For more information about the fields, see [Staged email table fields](https://servicenow-prod.fluidtopics.net/zCCooVSblSPrtxUo9jz1fA "Field descriptions for viewing email record linked to CRM entities in the Staged Email [sys_email_staging] table.").