---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Legacy product configurator

# Using the legacy product configurator {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The legacy product configurator in Sales and Order Management is an interface for customizing configurable product offers. The interface displays the product options available and automatically calculates product pricing as you select
options.

## Legacy product configurator interface {#using-som-product-configurator__section_ylg_nhc_3hc}

Abbildung : 1. Legacy product configurator interface  
The interface consists of three main sections:

* Product hierarchy: Lists the parent and child product relationships for configurable products.
* Option selection: Displays the product options that can be selected, for example product characteristics such as color or model.
* Current Selection: Shows the pricing for the options that you select. The pricing is calculated automatically and displayed dynamically as you select product options.
{#using-som-product-configurator__ul_es2_xhc_3hc}

When you complete the product offering configuration, select Add to add the product as a line item for the transaction.

## Selecting complex product characteristics and options {#using-som-product-configurator__section_vd5_shf_1gc}

When you select a complex product for opportunities, quotes, and orders, the product hierarchy and option selection sections in the configurator display the complex attributes and options hierarchically.  
You can expand the product hierarchy to show the available characteristics and options. The gear icon (![gear icon]()) displayed next to a child product indicates that a hierarchy of complex characteristics is available at that level. Select that level to view the characteristics and options.  
Hinweis:  
Pricing details aren't provided in the Current Selection pane for complex characteristics.
Abbildung : 2. Complex characteristics and options in the product configurator
* **[Create multiple configurations](https://servicenow-prod.fluidtopics.net/cyClP3yRUn9SI0LFvVpyiw)**   
  Create multiple configurations of a child product offering when you're adding a configurable product to an opportunity, quote, or order. You can then configure the product options and characteristics separately for each offering configuration.