---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Advanced Approval Management

# Using Advanced Approval Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Sales teams can use workflows for approving Sales and Order Management entities such as customer quotes. Workflows begin with approval requests submitted by sales agents, which are then routed for approval by designated approvers.
* **[Submitting approval requests](https://servicenow-prod.fluidtopics.net/Zy~710iP_DwWDGDhHjiLwA)**   
  As a requester with the approval request writer role, when you submit your item for approval, you preview it, then request approval. You can also recall a request if you need to make changes or update a request if it was rejected, then resubmit it for approval.
* **[Approving or rejecting approval requests](https://servicenow-prod.fluidtopics.net/L46vN1ahGHT8p3dIqdzd1Q)**   
  As an approver, you receive notifications informing you of approval requests for items such as customer quotes. Review the requests, evaluating them based on business policies, financial rules, legal rules, or other internal guidelines that your company follows. You can then approve or reject the requests.
* **[Tracking approval status and history](https://servicenow-prod.fluidtopics.net/U9tesqmz~gBNLSobsQ8VcA)**   
  Monitor the progress of an approval request as it moves through the steps in an approval workflow.