---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Submitting approval requests

# Submitting approval requests {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

As a requester with the approval request writer role, when you submit your item for approval, you preview it, then request approval. You can also recall a request if you need to make changes or update a request if it was
rejected, then resubmit it for approval.

## Previewing and submitting approval requests {#submitting-approval-requests__section_v11_cvx_m3c}

When a business item, such as a customer quote is ready for approval, you can submit an approval request from the Sales and Order Management application for the entity, for example Quote Management. When you select the Submit for approval option, a preview of your request and the approval workflow opens. You can see the approval conditions that will be used to evaluate your
request, the approval steps in the process, and the approvers who review your request. After you close the preview, you select Request Approval.  
Abbildung : 1. Preview approval request

## Recalling approval requests {#submitting-approval-requests__section_dyg_ny4_k3c}

After you submit a request for approval, you can recall the approval request if changes are required. Recalling an approval request cancels any pending approval steps and returns the request to a draft state where it can be
updated.

Recalling a request helps prevent approvers from continuing to review outdated information and allows you to address issues before resubmitting the request for approval.

## Resubmitting rejected or recalled approval requests {#submitting-approval-requests__section_enk_wy4_k3c}

If you recalled an approval request or a request was rejected, you can revise it and resubmit for approval. For example, when you resubmit an approval request for a quote, the approval engine reevaluates the request and determines
which approval steps must run again based on the configured rules and conditions.

Approval steps that are unaffected by the changes might be automatically approved (smart reapprovals) depending on the reapproval conditions set by your approval admin. But approval steps affected by the changes are routed again to
the appropriate approvers. This helps reduce unnecessary reapprovals while ensuring that all required conditions are met before the quote is approved.

Once all required approval steps are approved, your business item, such as the quote that was approved, can proceed to the next stage of the sales process.