---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Create product offering relationship groups

# Create product offering relationship groups {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use relationship groups to organize child offer options or relationships into logical groups and set up cardinality rules at the group level in Sales and Order Management. Groups of product offerings then appear on the product configurator.

## Vorbereitungen

Role required: sn_prd_pm_product_catalog_admin and sn_prd_pm_product_catalog_manager

## Warum und wann dieser Vorgang ausgeführt wird

Create product offering relationship groups to organize product bundles into groups in the product configurator.

For example, an internet and OTT Bundle Product Offering is configured to have three product offering relationship groups: modem group, internet group, and the plan streaming
channel group.

Bundled product offerings can be other bundles or individual product offerings.

Assign child product offerings in a bundle to the product offering relationship group, which presents the options in
logical groups on the product configurator to the agent. The following example shows how product offering groups appear in the product configurator.

## Prozedur

1. In the CSM Configurable Workspace, select the List ![]() view.
2. Navigate to OfferingsProduct Offerings and select the product offering you're working with.
3. Select the Product Offering Relationship Groups tab.
4. Select New.
5. On the form, fill in the fields.  
   {#som-product-config-relationship-groups__table_e5p_dh5_g1c__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the relationship group. |
   | Description | A description of the relationship group. |
   | Product offering | Reference to the current product offering in context. |
   | Order | Order in which the relationship group is displayed in the product configurator. |
   | Max options | Maximum number of options that can be selected within the relationship group during configuration. |
   | Min options | Minimum number of options that must be selected within the relationship group. |
   [Tabelle : 1. Product Offering Relationship Group form]

   {#som-product-config-relationship-groups__table_e5p_dh5_g1c}
6. Select Save.  
   The relationship group is created as part of the product offering.
{#som-product-config-relationship-groups__steps_dy1_ccl_f1c}

## Nächste Maßnahme

* [Create product characteristics and characteristic options](https://servicenow-prod.fluidtopics.net/Xp5lN5~mysjETvqet8a_EA "Add product characteristics and characteristic options that you can later add to your product offerings in Sales and Order Management.")
* [Add product visuals](https://servicenow-prod.fluidtopics.net/upFMmon6pmpkVdBaRMkuVQ "Add visuals to your product offering in Sales and Order Management to show what the product looks like in the product catalog.")
* [Add product catalog categories](https://servicenow-prod.fluidtopics.net/LkOEWozFjIIvWX1QGKyKgg "Use the Product Offering Categories tab to organize your products in groups in Sales and Order Management.")
* [Create product offering relationships](https://servicenow-prod.fluidtopics.net/Kw52~lfb9XUWyPKdRGab1A "Create product relationships to bundle products and services together to make ordering more convenient. Product offering relationships drive the order capture experience by letting you group multiple product offerings into bundles. Bundles can also be added to other bundles in relationship groups.")
* [Add related contracts to product offerings](https://servicenow-prod.fluidtopics.net/eXWmf3cRnQRzT_uJnZIBYQ "Add related contracts to your product offerings in the Sales and Order Management application.")
* [Add a unit of measure to a product offering](https://servicenow-prod.fluidtopics.net/zk40llCZvJmpVmxgku15mA "Add a unit of measure (UOM) to a product offering in Sales and Order Management.")
* [Create a product offering version](https://servicenow-prod.fluidtopics.net/IZBWtvd5cHYEpOvUleINaQ "Create a version of a product offering when updates are needed to a published offering in Sales and Order Management.")
{#som-product-config-relationship-groups__ul_f3t_kfk_f1c}