---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Product Catalog Data Model

# Product Catalog Data Model {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

The Product Catalog Data Model shows how product catalogs, categories, product offerings, specifications, and other catalog-related entities in Sales and Order Management work together.

## Product Catalog data map {#som-product-catalog-data-model__section_ttl_wfr_vbc}

Abbildung : 1. Product Catalog Data Model diagram

## Product Catalog entities {#som-product-catalog-data-model__section_psm_hkr_vbc}

{#som-product-catalog-data-model__table_lms_nkr_vbc__entry__2}

| Entity | Description |
|-|-|
| Decision Table | Tables in Workflow Studio that are used to apply conditions for controlling various features. |
| Product Offering Catalog | Similar groups of product offerings that are targeted for a market or customer segment. To learn more, see [d6aca7ab827ae099e92ae3e5ee1fd337c5e61296.dita](https://servicenow-prod.fluidtopics.net/xvCEdqBs3fuFPY18udMqxQ "Create a product catalog to add your product offerings. As a provider, you can use the product catalog to define how you want to sell products to your customers.") |
| Product Offering | A product sold by an organization. A product offering contains customer-facing information, such as the product description, pricing, eligibility, and product characteristic options. A product offering can be associated with a product specification. A single product specification can be used to define unique product offerings for different market segments with different pricing. |
| Catalog Category Relationship | Relationship between the catalog and root catalog categories. |
| Product Visual | Image of a product offering in the catalog that agents see when creating opportunities, quotes, and orders. |
| Product Offering Unit of Measure | Option that defines how the quantity of products are classified. Units of measurement include each, carton, box, case, kit, pack, and others. |
| Product Offering Characteristics | Options that are available for a product. The characteristics are generic. The characteristics can have one or more characteristic options. You can associate them to one or more product, service, or resource specifications to describe the product, service, or resource attributes. |
| Product Offering Relationship Group | Logical grouping of individual product offerings or bundled offerings. |
| Distribution Channel | Option for defining other channels in which the product offering is used, for example web or Service Bridge. |
| Product Offering Category |   |
| Unit of Measure |   |
| Unit of Measure Class |   |
| Characteristic | Options available for a product, such as color or size. The characteristics are generic. The characteristics can have one or more characteristic options. |
| Product Offering Relationship | Relationship between Product Offering category and child product offerings. |
| Category Category Relationship | Relationship between the catalog category and catalog sub-categories or child categories. |
| Product Offering Category Relationship |   |
| Product Specification | Product that a provider sells to the customer. This specification is a template for capturing various characteristics. Examples are a product including the brand, cost, terms and conditions, and product-related materials, such as product visuals. |
| Template | Template that defines an individual network in a physical 5G network that has been partitioned into multiple, separate networks called slices. |
| Template Characteristic | Attributes of a template |
| Characteristic Option |   |
| Product Offering Relationship Characteristic |   |
| Resource Specification |   |
| Specification |   |
| Template Characteristic Option |   |
| Product Model Characteristics |   |
| Product Model |   |
| Service Specification | Technical information that defines the various aspects of a service. * A service specification includes cost, terms and conditions, and service-related materials such as service visuals and implementation guides. * You can use these specifications to define customer-facing services (CFS) and resource-facing services (RFS). {#som-product-catalog-data-model__ul_tpk_snk_x4b} |
| Specification Category |   |
| cmdb_model_category |   |
| Specification Relationship |   |
| Characteristic Group |   |
| Quantity Mapping |   |
| Specification Characteristic |   |
[Tabelle : 1. Product Catalog data model entities]

{#som-product-catalog-data-model__table_lms_nkr_vbc}