---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configuring agent tools in SOM

# Configuring agent tools in Sales and Order Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The applications in Sales and Order Management share common features and tools for agents.

This section describes common features that you can configure for your agents, such as location-based transactions.
* **[Configuring location-based product transactions](https://servicenow-prod.fluidtopics.net/wQzC2e4AhOtEwWtBGe7rjA)**   
  In Sales and Order Management, agents can create opportunities, quotes, and orders tailored to customer location. These transactions are called location-based product transactions.